Job Opportunity Information

Job Description

CONDITIONS:<br />
· To start at the end of November<br />
· Located in Schaumburg,<br />
· Full time, 40 hours per week<br />
· Benefits, 401k, PTOS.

Responsibilities

• Answer customers calls
• Remotely connect to the unit to troubleshoot the unit (electricity, automation, mechanical, process, …)
• Perform remote correction and restart when possible or implement the means for when not possible remotely (guide the client or technician to perform on site work if needed)
• Customer communication: Explain the problem, the work done, redirect him to the good service if needed, always hold to a professional communication
• Write intervention reports
• Remotely connect to the installation
• Control the performance of the installation with the contractual values
• Troubleshoot the unit if performances are not reached and correct and/or adapt the parameters of the unit in order to reach the performances (regulators settings, plant settings, …)
• Write performance test reports
• Daily connection to the unit to track down specific values
• Identify if a unit is showing sign of problems/malfunctioning and potential action to be taken
• Identify potential improvement to the units
• Conduct monthly reporting on some unit
• Report any potential issue or improvement to the manager

Job Qualifications

• Previous technical experience on site of 3 years
• Know how to read an electrical diagram
• Ability to answer to customers with needs, good interpersonal and communication skills
• Agile in critical situation management
• Native English. Spanish is valued.

How to apply

Please contact by email info@biogasworld.com or by calling 418 780-4001